Interactional functions of invoking procedure in institutional settings

Research output: Contribution to journal › Journal article › Research › peer-review

Standard

Interactional functions of invoking procedure in institutional settings. / Nielsen, Mie Femø; Nielsen, Søren Beck; Gravengaard, Gitte; Due, Brian Lystgaard.

In: Journal of Pragmatics, Vol. 44, No. 11, 25.07.2012, p. 1457-1473.

Research output: Contribution to journal › Journal article › Research › peer-review

Harvard

Nielsen, MF, Nielsen, SB, Gravengaard, G & Due, BL 2012, 'Interactional functions of invoking procedure in institutional settings', Journal of Pragmatics, vol. 44, no. 11, pp. 1457-1473.

APA

Nielsen, M. F., Nielsen, S. B., Gravengaard, G., & Due, B. L. (2012). Interactional functions of invoking procedure in institutional settings. Journal of Pragmatics, 44(11), 1457-1473.

Vancouver

Nielsen MF, Nielsen SB, Gravengaard G, Due BL. Interactional functions of invoking procedure in institutional settings. Journal of Pragmatics. 2012 Jul 25;44(11):1457-1473.

Author

Nielsen, Mie Femø ; Nielsen, Søren Beck ; Gravengaard, Gitte ; Due, Brian Lystgaard. / Interactional functions of invoking procedure in institutional settings. In: Journal of Pragmatics. 2012 ; Vol. 44, No. 11. pp. 1457-1473.

Bibtex

@article{18c3a897981043bf9eaaa6b1542e23d4,
title = "Interactional functions of invoking procedure in institutional settings",
abstract = "When people interact in institutional settings, they frequently invoke procedure. Professionals invoke procedure in order to set or negotiate the frame for the interaction: how it can, will, should or usually does proceed. This paper identifies an instance of invoking procedure (InP) by five criteria: a participant projects a forthcoming action or series of events, and accounts for the projection; the account conveys institutional reasoning (e.g. purpose, conditions) for projecting the forthcoming action(s), and often invokes membership categories, tacit norms and rules. Through a conversation analytic study, we outline a typology on the functions of invoking procedure and what is accomplished in situ. Our analyses show six local functions of InP in institutional talk-in-interaction: (1) announcing procedure, (2) forcing procedure, (3) negotiating procedure, (4) dealing with criticism of procedure, (5) distancing oneself from procedure, and (6) leaving procedure. Overall, invoking procedure appears to be an important feature of institutional interaction used by professionals in order to deal with asymmetries, negotiate procedure and orient to membership competence acquisition and socialization practices.",
author = "Nielsen, {Mie Fem{\o}} and Nielsen, {S{\o}ren Beck} and Gitte Gravengaard and Due, {Brian Lystgaard}",
year = "2012",
month = jul,
day = "25",
language = "English",
volume = "44",
pages = "1457--1473",
journal = "Journal of Pragmatics",
issn = "0378-2166",
publisher = "Elsevier",
number = "11",

}

RIS

TY - JOUR

T1 - Interactional functions of invoking procedure in institutional settings

AU - Nielsen, Mie Femø

AU - Nielsen, Søren Beck

AU - Gravengaard, Gitte

AU - Due, Brian Lystgaard

PY - 2012/7/25

Y1 - 2012/7/25

N2 - When people interact in institutional settings, they frequently invoke procedure. Professionals invoke procedure in order to set or negotiate the frame for the interaction: how it can, will, should or usually does proceed. This paper identifies an instance of invoking procedure (InP) by five criteria: a participant projects a forthcoming action or series of events, and accounts for the projection; the account conveys institutional reasoning (e.g. purpose, conditions) for projecting the forthcoming action(s), and often invokes membership categories, tacit norms and rules. Through a conversation analytic study, we outline a typology on the functions of invoking procedure and what is accomplished in situ. Our analyses show six local functions of InP in institutional talk-in-interaction: (1) announcing procedure, (2) forcing procedure, (3) negotiating procedure, (4) dealing with criticism of procedure, (5) distancing oneself from procedure, and (6) leaving procedure. Overall, invoking procedure appears to be an important feature of institutional interaction used by professionals in order to deal with asymmetries, negotiate procedure and orient to membership competence acquisition and socialization practices.

AB - When people interact in institutional settings, they frequently invoke procedure. Professionals invoke procedure in order to set or negotiate the frame for the interaction: how it can, will, should or usually does proceed. This paper identifies an instance of invoking procedure (InP) by five criteria: a participant projects a forthcoming action or series of events, and accounts for the projection; the account conveys institutional reasoning (e.g. purpose, conditions) for projecting the forthcoming action(s), and often invokes membership categories, tacit norms and rules. Through a conversation analytic study, we outline a typology on the functions of invoking procedure and what is accomplished in situ. Our analyses show six local functions of InP in institutional talk-in-interaction: (1) announcing procedure, (2) forcing procedure, (3) negotiating procedure, (4) dealing with criticism of procedure, (5) distancing oneself from procedure, and (6) leaving procedure. Overall, invoking procedure appears to be an important feature of institutional interaction used by professionals in order to deal with asymmetries, negotiate procedure and orient to membership competence acquisition and socialization practices.

M3 - Journal article

VL - 44

SP - 1457

EP - 1473

JO - Journal of Pragmatics

JF - Journal of Pragmatics

SN - 0378-2166

IS - 11

ER -

ID: 38325480