Conference calls pose certain interactional challenges for team leaders, one of them being facilitating the meeting in a way that secures both team involvement and smooth meeting progression. One resource for doing this is designing questions that facilitate interaction and progression. Based on interviews, ethnographic fieldwork and video recorded data in a multinational organisation, this paper presents a case of how findings from EMCA multimodal interaction analysis research (Nevile, 2015) can serve as the basis for designing communication training for a specific organisation’s needs. From an applied conversation analysis (Antaki, 2011) and multimodal (Streeck, Goodwin, & LeBaron, 2011) perspective, this paper specifically focuses on recipient design of questions in distributed multiparty conference calls and offers a range of ideas on how to use the findings for tailoring communication training to the relevant practitioners.