Stepping Stones in Opening and Closing Department Meetings

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This article gives a canonical sequential analysis of openings and closings based on a corpus of department meetings. The first section of the article shows how opening a meeting constitutes a shift in turn-taking system. The second section identifies five techniques used in opening meetings. The third section identifies six techniques used in closing meetings. The final section of the article concludes how openings and closings mirror each other, with similar “stepping stones” to be “traveled”; and discusses the potential of this being a canonical and cross-cultural model. The study has implications for the community of conversation analysts, for business communication studies, and for practitioners.
Translated title of the contributionTrædesten ved åbning og lukning af afdelingsmøder
Original languageEnglish
JournalJournal of Business Communication
Volume50
Issue number1
Pages (from-to)34-67
Number of pages34
ISSN0021-9436
Publication statusPublished - 2013

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